OpenAI’s ChatGPT service is currently down for some users after the platform started experiencing performance issues on Tuesday morning. The chatbot responded with a “Hmm…something seems to have gone wrong” error message to my colleague after failing to load, and users across X and Reddit are reporting platform outages.
Downdetector is showing that issues started at around 3AM ET, with multiple regions impacted globally. OpenAI’s own status page said that some users started experiencing “elevated error rates and latency” at that time, noting that the issues were affecting ChatGPT, its Sora text-to-video AI tool, and OpenAI APIs. As of OpenAI added a separate line for “elevated error rates on Sora” at 5:23AM ET, and later updated the status for both to “partial outage.”
OpenAI has since updated its status page with a consolidated message. “We have identified the root cause for the issue causing elevated errors and latency across the listed services,” the company says. “We are working on implementing a mitigation.”
Some users are able to access ChatGPT, but finding that the service is sluggish and taking much longer than usual to respond. Others like myself are able to use the chatbot without any issues, so the outages and errors don’t seem to be impacting every user.
Perplexity, the AI search engine service that utilizes some OpenAI models, is also experiencing outages and reporting “slowness and elevated error rates” on its status page. Perplexity’s issues started at around 7AM ET, according to Downdetector, but the problem is likely connected to the OpenAI outages.
Update, June 10th: Added information about Perplexity outages.
Update, June 10th: Added that OpenAI has identified the issue and is working on a fix.
Lien de l’article original :
ChatGPT is having some issues